Your satisfaction is our #1 priority. That is why we have policies in place to make sure your shopping experience is the best!
Domestic Orders, within the U.S: We want you to receive your order as soon as possible. That is why we use Flat Rate Priority 1-3 Day USPS shipping as our primary shipping method. Depending on the volume of your order, rates start at $7.35.
International orders are charged a flat shipping rate of $10, delivery times for international orders may vary depending on delivery address/country. Please allow 2-4 weeks for delivery. You will be provided more information about your package’s shipping method once your order has been processed by us.
Not 100% satisfied with your order? We offer a 100% money back guarante if you are not satisfied for whatever reason. Email us at Classiccalifornian@outlook.com within 14 business days after receiving your order with
- Your order number
- Reason for return
- After approval for return, provide us with a tracking number for your return
and other additional information you would like to provide so that we may process your return. Purchase your own pre-paid shipping label (we recommend USPS priority shipping as it comes with a tracking number), shipment must include a tracking number so that it won’t get lost in the mail and include this in your email to us. Any return initiated after 14 business days will be credited as an e-gift card. Please allow 2-5 business days to process your return after your order has been delivered to us. Once your order has been processed by us you will receive a refund. How long it will take for your funds to released to you depends on your financial institution. Please note that international orders (orders shipped outside the U.S) are FINAL SALE.
Good to know
- International Orders are final sale. But if you find that your item is defective please report it to us within 36 hours of receiving your package.
- We do not provide pre-paid shipping labels for your return, you must provide them. We do however recommend shipping with USPS Priority Shipping but it is entirely up to you.
- We promise to provide you items of superior quality. But if you find that your item(s) are damaged, defective, or if you have received the incorrect item; you have 2 days to report it to us. Please DM us on Instagram @ClassicCalifornian or email us at Classiccalifornian@outlook.com with a clear photo of the item that displays the damage, defect or incorrectness of your order along with a brief description to initiate the return.
- Returned to sender packages or failed delivery items: In the event that USPS can not deliver your package with the address you have provided and it was returned back to us at Classic Californian, we will issue you either a refund or an e-gift card, depending on the situation.
- If you do not receive your order, please contact us via email or Instagram DM.
- Once your package has been delivered as noted by the tracking number, we are not responsible for lost or stolen packages. We advise to make arrangements and be attentive of tracking your order so that you may receive your package.
- For Returns: We are not responsible for lost or stolen items while in transit. Please keep proof of postage and keep your tracking number of your returned order in a safe place for reference.
Need additional help? Please message us on Instagram @ClassicCalifornian or email us Classiccalifornian@outlook.com and we will gladly assist you.